🚚 Shipping Information
At NoRX Store, we are committed to fast, secure, and discreet delivery of all orders. We currently ship:
- Within the UK (UK to UK)
- From the UK to Worldwide (subject to product availability)
📦 UK Shipping (Royal Mail Tracked 24)
All domestic orders are shipped via Royal Mail Tracked 24. While the standard delivery timeframe is 24–48 hours, due to the nature of pharmaceutical products and related verification processes, orders may take up to 5–7 working days to be delivered.
🔔 Please contact us only if your package has not arrived after 7 working days.
All packages are shipped in plain, discreet packaging to ensure your privacy.
🌍 International Shipping (UK to Worldwide)
We offer international shipping from the UK. Delivery times will vary depending on destination country, customs, and local handling.
Important:
- Customers are responsible for knowing the import regulations in their country.
- NoRX Store is not liable for any customs delays, seizures, or import restrictions.
🔁 Refund Policy
Due to the sensitive nature of pharmaceuticals, we do not accept returns once an order has been shipped and delivered.
However, we do offer refunds or reshipments in the following situations:
- Lost or undelivered packages (confirmed after 7 working days for UK or after estimated time for international orders)
- Damaged or incorrect items received (with photographic proof)
🛑 We do not issue refunds for buyer’s remorse or for products held/destroyed by customs.
To request a refund or reshipment, please contact us with your order number and issue details.
✅ Our Guarantee
We guarantee:
- Secure & private shipping
- Authentic and high-quality medications
- Responsive customer support if anything goes wrong
If you have any questions about shipping or refunds, don’t hesitate to contact us.